“I couldn’t live without her now. I don’t think the world would spin if I didn’t have Anna. She is an absolute fundamental part of my team, and I could not do what I do day-to-day without her”
Success Story
MEET HOPE FAULKS - TEAM LEADER
Through strategic collaboration with Wingman, Hope optimises her property management operations, empowering her to concentrate on team management and business growth.
This partnership expands her client reach and allows her to prioritise training and mentoring junior staff, while Anna efficiently manages her extensive portfolio of Executive listings, developers, and landlords, ensuring streamlined operations and enhanced productivity.
ABOUT HOPE
As a prominent Team Leader at a top Property Management agency in Brisbane, Hope possesses extensive experience spanning from property management assistant to leasing manager, setting regional records for property leasing. Renowned for her excellence and numerous industry awards, Hope’s exceptional reputation and expertise make her a highly valued asset within the real estate community.
HOW HOPE USES WINGMAN
By partnering with Wingman, Hope’s Remote Professional, Anna, takes on diverse responsibilities such as overseeing Hope’s portfolio, dispatching daily call lists, and aiding in communication. This showcases Anna’s essential role in bolstering Hope’s professional duties and operational efficiency.
HER RESULTS
Acquiring Anna through Wingman resulted in a noteworthy boost to Hope’s professional efficiency. Through daily hour-long video calls, Anna adeptly aligned her skills with Hope’s preferences, managing portfolios, sending daily call lists, and enhancing communication.
MEET HOPE
As a highly regarded Housemark team member with a stellar reputation in property management, Hope has partnered with Wingman to streamline her administrative tasks, aiming to enhance work efficiency.
“She literally does everything for me. She’s phenomenal.”
Like everyone else, she was skeptical at first to whether engaging a remote professional would truly benefit her business endeavors.
“It took a bit to trust handing over control, but once I built that relationship of trust with Anna, she adapted her skill set to match mine. Now, I couldn’t live without her. She runs my portfolio, and I’m just here as the face of it.”
By incorporating Wingman’s professionals as essential team members, Hope has not only boosted the operational efficiency of the Housemark team but has also shared valuable expertise to her RP, fostering a robust and collaborative partnership.
“Teaching my RP, Anna, how I like things to be done was crucial. She sits through hours, reads my correspondence, and adapts her skills to match mine. It’s a partnership that has made a huge impact on my work.”
It’s also a partnership that bloomed into a beautiful friendship overtime.
“A funny story: While I was at home, my toddler kept calling Anna on my laptop while I was cooking dinner. They had conversations, and I tried to stop it, but my toddler loves speaking to Anna, and Anna loves speaking to her. It’s a unique part of our dynamic.”
