“In the background, they’re doing all the heavy lifting and then they’re bringing us the right person for our role because they know our Wingman and know our business back at the front. And the relationship between us and Wingman means that we’re getting the right stuff.”
Success Story
By using Wingman, Dave overcame the challenges of
staff shortages and administrative tasks, allowing them to focus on core business operations.
This collaboration resulted in an increased productivity, streamlined operations, and improved staff retention for Barth Building
Dave is the proud founder and owner of Bath Building, a family-owned and operated construction business situated in Brisbane’s north side, Queensland. With a dedicated team of 20 onsite contractors and internal tradesmen, supported by 7 to 10 administrators, Bath Building delivers exceptional construction services tailored to the local community’s needs.
Dave utilizes Wingman to tackle staffing challenges, maintain operational efficiency, and support business growth. Wingman’s tailored solutions have optimized tasks ranging from data input to customer service, allowing Barth Building to thrive amidst industry challenges and staff shortages.
After implementing Wingman for 12 months, Bath Building experienced significant improvements in operational efficiency and staff retention. With tasks ranging from data input to customer service, Barth Building’s workload was effectively shared, resulting in increased productivity and a streamlined business operation. Additionally, Wingman’s support enabled Bath Building to navigate staffing challenges amidst the COVID-19 pandemic and adapt to the changing demands of the construction industry, ultimately driving business growth and success.
Meet Dave Bath, the visionary founder of Bath Building, a prominent family-owned construction firm located in Brisbane’s northern region, Queensland. He has elevated his business strategy through a strategic alliance with Wingman, enabling him to effectively manage high demand. This partnership has revolutionised his approach, ensuring seamless operations and meeting the needs of his expanding business.
“The demand was very high and I couldn’t keep up with it. They’d do anything from data input to customer service, accounting, just a daily -day task of keeping the business running, improving our systems in the way we do things.”
Dave initially hesitated to hire individuals outside of Australia. However, upon taking the leap, he quickly recognised the immense benefits of his decision, as he secured top-notch talent to efficiently handle tasks for him in a fast-phased approach.
“Their work ethic is outstanding. Without going into ratios, it’s probably one to three, to be honest at the moment. They’re very hardworking, they’re very loyal, and I personally think we’ve got one person doing what three people could do here, which is huge.”
Partnering with Wingman has not only assisted them in managing the surging demand for personnel and administrative responsibilities but has also enabled them to stay abreast of rapid technological advancements.
“One of the massive improvements is a lot of our trades were getting bogged down with technology and administration work. The building industry is changing. It’s gone from being heavily involved onsite to now being heavily involved in technology.”
That’s why he strongly recommends Wingman to fellow busy builders and contractors seeking business expansion, as well as those grappling with staff shortages and overwhelming administrative duties.
“Talk to people like myself that have actually been where you are second guessing yourself about what it looks like for you. And you will not be disappointed. If you’re a builder or a contractor and you’re looking to grow your business and you are dealing with staff shortages, please just make the phone call and call Wingman.”