“Overall, very happy with everything. Things are happening in a timely manner. We’re growing, overall, very happy and hopefully get an opportunity to see if we can slot a few more Remote Professionals into the team.”
Success Story
MEET MITCHELL CSOMOR - TEAM LEADER
Mitch Csomor, team leader at Empower Wealth, shares how Wingman’s remote professionals transformed their business operations.
Before partnering with Wingman, his team faced significant bottlenecks, especially in prioritising pre- and post-purchase tasks.
By integrating Wingman’s offshore support, Mitch streamlined workflows, improved turnaround times, and ensured multiple sets of eyes on critical tasks, enhancing productivity and client delivery.
Beyond the business benefits, Wingman’s team enabled Mitch to maintain a healthy work-life balance, allowing him to log off at 5:30 PM to spend quality time with his family, knowing his team is still providing seamless support.
ABOUT MITCH
Mitch Csomor is a team leader at Empower Wealth, a multifaceted financial company offering services such as buyer’s agents, mortgage broking, cash flow specialists, and accounting. With over five years of experience at Empower Wealth, Mitch has grown through various roles, starting as an associate and now leading a team that includes both onshore and remote professionals from the Philippines. His expertise spans the research, preparation, and client-facing aspects of property investment. Mitch is passionate about fostering a supportive, collaborative team culture, blending professional growth with a strong focus on work-life balance.
HOW MITCH USES WINGMAN
Mitch utilises Wingman to boost his team’s efficiency and work-life balance. By outsourcing repetitive tasks to remote professionals in the Philippines, Mitch has streamlined processes, reduced turnaround times, and ensured faster delivery of work. This has enabled him to maintain a healthier work-life balance, knowing his team can manage tasks outside of his working hours. With improved team dynamics and enhanced productivity, Mitch’s business now operates more smoothly, with remote professionals becoming an integral part of the team, contributing both professionally and personally to the company’s success.
HIS RESULTS
MEET MITCH
Before Wingman, Mitch and his team struggled with bottlenecks, as they handled every task themselves. But after hiring remote professionals, efficiency soared. Tasks that once took hours could now be completed in mere minutes, drastically improving the speed of service.
“Our ability to turn around work, it’s definitely picked up. We can all jump in, take one, divide and conquer, and they all get done maybe within 15, 20 minutes. The turnaround times have dropped.”
Wingman didn’t just boost Mitch’s business; it restored his work-life balance. With support from his remote team, Mitch can log off at 5:30 PM without worry, knowing his team has it covered, leaving him free to enjoy quality time with his family.
“With a young family, I’m a hard out at 5:30. I need to be out doing dinner, doing that bed bath book with the kids. One of their team members will jump on. I can sit and have dinner. Everyone’s happy.”
Seeing the positive impact on his own life, Mitch encouraged his wife to explore Wingman for her business as well. The results were clear: remote professionals brought not just efficiency but also a healthier work-life balance, making both their businesses more manageable.
I’ve explained to my wife the benefits that we were getting. She went down that avenue. Just in terms of the efficiencies, the productivity, and the work-life balance.
Mitch’s relationship with his remote team, initially business-oriented, has evolved into something personal. He now looks forward to meeting them face-to-face, deepening the bond and seeing the team as more than just remote workers—but as valued members of the company and his life.
I would love to get over there and meet them in the flesh. The relationship has grown. It’s really rewarding to see the connection deepen over time.
