“Out of 10, I would say 11, you just can’t fault Wingman. The way that their processes and procedures, the people that are in that business, you can tell they love their jobs. Just the relationships they’ve built with me, I feel like I’m the only client, which is crazy when I know how busy they are.”
Success Story
MEET CHELSEA VAN ZYL - DIRECTOR
Chelsea is the owner of White Rhino Property, a thriving real estate agency based in Canberra. With over 12 years of experience as a business owner, Chelsea has successfully tackled challenges in recruitment and staff retention by partnering with Wingman to hire her first offshore assistant.
This seamless process has revolutionised her business, boosting efficiency, enabling growth, and providing peace of mind.
Chelsea passionately recommends Wingman for its expertise in real estate, exceptional communication, and transformative impact on business operations.
ABOUT CHELSEA
With over a decade of real estate expertise, Chelsea Van Zyl is a visionary entrepreneur and the driving force behind White Rhino Property, a leading agency she co-founded with her husband, Gavin. Starting from their home, Chelsea transformed her passion for property into a trusted brand known for its integrity, innovation, and exceptional service. A proud resident of Queanbeyan and a long-time member of the Canberra community, Chelsea’s intimate market knowledge and dedication to her clients and team have earned her a stellar reputation. Her leadership continues to inspire excellence while fostering meaningful connections within the community she serves.
HOW CHELSEA USES WINGMAN
Chelsea turned to Wingman to solve recruitment and staff retention challenges in a competitive local job market. By hiring her first offshore assistant through Wingman, Chelsea experienced a seamless process backed by excellent communication and real estate-specific training. This partnership not only boosted compliance and efficiency in her business but also freed her team to focus on growth and branding. Chelsea describes Wingman as transformative, providing peace of mind, improving profitability, and offering invaluable insights to enhance her overall business operations.
HER RESULTS
MEET CHELSEA
Chelsea realised the value of having offshore support when local recruitment challenges made it hard to maintain a stable team.
“We had a lot of challenges in our business with recruiting of staff and retaining of staff. In our local area of Canberra, 70% of our population is public servants, so we were having to contend with the public servant workforce and their conditions. So Wingman provided a solution for us with having offshore assistance. Far more affordable, far more reliable, and just made the whole process a lot easier to recruit.”
She felt at ease knowing Wingman’s team was already trained to meet the specific needs of the real estate industry.
The reason why Wingman aligned with us was because they had that specialising in real estate businesses. So they trained all of their virtual assistants through their real estate academy. They knew our systems, they knew our processes before they even started day one on the job. So that gave us a lot of confidence to use Wingman.
Chelsea was impressed with how smoothly the integration process went, with constant communication keeping everything on track.
The process with getting a virtual assistant was so easy and seamless. The communication was amasing. They over-communicated. We were just constantly communicated with via email, phone calls, videos, etc. So you really couldn’t ask for anything more in regards to that.
She noticed immediate improvements in both revenue and brand presence as her team had more time to focus on growth rather than administrative tasks.
This whole process has just made me feel so confident. I don’t worry about staff leaving anymore. I know now I can restructure my business to incorporate a virtual assistant. It’s given me peace of mind, and the costing of it has made me feel really comfortable… It’s actually given us current staff, it’s been quite eye-opening for them because now they can see that we can replace some of their roles with an offshore assistant.
